Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council

Welcome to the Wells City Council website


Coronavirus Covid-19 – Information & Advice can be found on the following links:


WellsTown Hall
The Town Hall opening hours may vary. Staff will be available on reception Mon-Fri 9am-4pm and anyone entering the building is asked to report to reception. At the present time, you will be asked to use the sanitising gel available and also to wear your mask.  You should not be entering without an appointment or a genuine reason. Social distancing is expected at all times. Some exercise classes may be returning, with restricted numbers.
If you have reason to contact the Wells City Council, please do so by phone in the first instance. Tel 01749 673091.
For any booking enquiries please call this temporary number: 07753 819072 and speak to Kevin Westwood, Administration Officer.

Wells Refugee Collection Point at the Town Hall is not yet operating. Please DO NOT bring donations to the Town Hall. Further information will follow in due course.
Information on the Wells Refugee Action Group can be found on this link:

TheTourist Information Centre is located at Wells Town Hall.  The TIC has now re-opened. Current opening hours 9am-3pm Mon-Sat (closed Sundays).

Post Office 
The Post Office in the Market Place has now closed. The Post Office is in the process of relocating to Peacocks in the High Street. Unfortunately, the date of opening has not been disclosed as yet. Wells City Council will try to keep you updated as soon as we know anything further.
There is a Post Office at Budgens on Bath Road.

Wells Library - re-opened. More details on link below:

Mendip Markets
The Mendip outdoor markets are back.  Wells market is open again on Saturdays and Wednesdays in the Market Place.  Anyone visiting the market is asked to respect social distancing.

Bishop's Palace 
Bishop's Palace gardens, chapel and cafe now open 10am-5pm daily.  More details on their website: Bishop's Palace

The Somerset Bereavement
Support ServiceThe Somerset Bereavement Support Service is here if you’ve been bereaved and need emotional support or someone to talk to. We are here to help and welcome your call. 9am to 5pm, Monday to Saturday. Call us on 0800 304 7412
More information on this link: Somerset Bereavement Support Service

Somerset Covid-19 Weekly Workstream Update
Somerset County Council is working tirelessly with community organisations, charities, volunteers and its partners to support communities during the current Coronavirus pandemic. A number of multi-agency workstreams are in place to support this vital work. The following pages advise you of these workstreams, their key actions during the last week, what’s planned going forward and what you can do to help. We plan to issue this workstream update every Friday. If you need more information, please check out www.somerset.gov.uk/coronavirus where you can also subscribe for regular newsletters.

Mayor Making
Due to the Coronavirus, it has been necessary to postpone the Mayor Making ceremony this year. All being well, we have set the date to Saturday 10th October 2020. Further details will follow.

Wells Cemetery
Following the latest Government guidelines, the cemetery gates and carpark are reopened to the public. Any visitors are asked to respect social distancing at all times.

If you spot an incident of fly-tipping in the Mendip area please report to: Mendip District Council on this link:  MDC report fly-tipping

Press Release - 2020 Carnivals Postponed until 2021 - read more here

Wells In Bloom
Wells in Bloom will not be going ahead as normal this year as we are not allowed to have volunteers out planting. However, the City Council staff have planted the baskets and cradles, so the City will look colourful and splendid when restrictions are lifted. Judging of gardens and allotments will not take place this year unless there is a lifting of restrictions soon. 

Somerset School's Folk Dance 
It is with much regret that the decision has been made to cancel this year’s Somerset School’s Folk dance Festival, not to rain but to Covid-19 – the event was due to take place on 13th June 2020.  Another disappointment, but hopefully we’ll be back next year.

Wells Cathedral
The Chapter of Wells is delighted to announce that Wells Cathedral will be open for all visitors from Saturday 4th July from 10am-4pm on Monday-Saturday and 12pm-4pm on Sundays - all are very welcome! For full information about the re-opening, visit the Wells Cathedral re-opens page.

Connect Centre, the building at the corner of Portway and Chamberlain Street, remains open for the most vulnerable delivering high priority need support. Opening hours are changing, during this time, to 10am-3pm. Please call the office on 01749 677097 to speak to one of the team during these hours. For out of hours emergencies or to arrange a food donation drop-off please call 07930 818328.

Mendip District Council Access Point at Wells Town Hall is closed until further notice. Tel 0300 303 8588

Wells & Mendip Museum is temporarily closed, in line with government advice. You can stay in touch by emailing admin@wellsmuseum.org.uk

Many organisations are still available out of office. Please find a list below of useful contacts:

Citizen's Advice Centre at Wells Town Hall is closed until further notice. Tel 03444 889 623 10am - 4pm, Mon - Fri  Please see their advice notice here

Universal Credit: 0800 144 8 444
8am - 6pm, Mon - Fri

MDC Housing: 0300 303 8588 (option 4, option 4)

Shelter housing helpline: 0808 800 4444

ACAS Employment: 0300 123 1100

Somerset 24hr domestic abuse support line: 0800 69 49 999


Supporting Plastic-Free Wells: Following a resolution passed by Wells City Council in March 2018 we respectfully request that you do not bring any single-use plastic to council premises; i.e. any plastic cutlery, plates, cups, coffee cups, cling film, Styrofoam boxes or plastic confetti.  We are supporting a reduction in throw-away plastic to help the environment and to reduce this kind of waste and would appreciate your co-operation.

Draft Wells Neighbourhood Plan  (click here to view) 

Changing Places  Changing Places facility is available in Wells.
  Please click HERE for more information.

General Data Protection Regulation (GDPR)
To view the Wells City Council Privacy Notice please click here.  This has been written in accordance with the GDPR.


Wedding in Wells Town Hall


Wells Town Hall is a wonderful venue set in the heart of Somerset and is suitable for weddings and civil ceremonies.  It can host anything from a small intimate ceremony in the Mayor’s Parlour for up to 18 guests, to a large glamorous wedding reception for up to 180 guests.

Click here for more information.

Visit Wells Somerset





To visit our tourism website please click here:
Visit Wells Somerset

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