Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council Wells City Council

Welcome to the Wells City Council website


Coronavirus Covid-19 – Information & Advice can be found on the following links:

Wells Post Office PRESS RELEASE

Wells Town Hall
The Town Hall reception is open Monday-Friday 9am-4pm. Enquiries: 01749 673091 or pop in and see us.  For booking enquiries please call this temporary number: 07753 819072 and speak to Kevin Westwood, Administration Officer.

The Tourist Information Centre is located at Wells Town Hall.  The TIC is open Monday-Saturday 9am-3pm.  Enquiries: 01749 673091.

Wells Refugee Collection Point at the Town Hall is not yet operating. Please DO NOT bring donations to the Town Hall. Further information will follow in due course.
Information on the Wells Refugee Action Group can be found on this link:

Wells Library - More details on link below:

Citizen's Advice Centre
The CAB at Wells Town Hall is closed until further notice. Somerset Adviceline 0808 2787842. For further information visit their website www.citizensadvicemendip.org.uk  or  www.citizensadvice.org.uk

Mendip Markets
Mendip Markets extend operating hours thanks to public support. From Tuesday 9th, all markets open 9am-2pm. And from this weekend, there will be Saturday markets in Wells and Frome again. Stalls sell essential provisions - food, cleaning products, pet supplies.  Everyone visiting the market is asked to respect social distancing.  More information on this link: MDC Markets

Bishop's Palace 
Bishop's Palace gardens -  More details on their website: Bishop's Palace

The Somerset Bereavement
Support ServiceThe Somerset Bereavement Support Service is here if you’ve been bereaved and need emotional support or someone to talk to. We are here to help and welcome your call. 9am to 5pm, Monday to Saturday. Call us on 0800 304 7412
More information on this link: Somerset Bereavement Support Service

Mindline Somerset
Emotional support helpline Coronavirus  Tel 01823 276 892  Open 24 hours a day, 7 days a week.

Somerset Covid-19 Weekly Workstream Update
Somerset County Council is working tirelessly with community organisations, charities, volunteers and its partners to support communities during the current Coronavirus pandemic. A number of multi-agency workstreams are in place to support this vital work. The following pages advise you of these workstreams, their key actions during the last week, what’s planned going forward and what you can do to help. We plan to issue this workstream update every Friday. If you need more information, please check out www.somerset.gov.uk/coronavirus where you can also subscribe for regular newsletters.

Wells Cemetery
Following Government guidelines, the cemetery gates and carpark are open to the public. Any visitors are asked to respect social distancing at all times.

If you spot an incident of fly-tipping in the Mendip area please report to: Mendip District Council on this link:  MDC report fly-tipping

One of the county’s best loved annual events, the illuminated Somerset County Guy Fawkes Carnivals circuit has been cancelled for the second year running.

Wells In Bloom
Wells in Bloom will not be going ahead as normal this year as we are not allowed to have volunteers out planting. However, the City Council staff have planted the baskets and cradles, so the City will look colourful and splendid. Judging of gardens and allotments will not take place this year. 

Wells Cathedral
Wells Cathedral Opening Times: 11am - 3pm daily
Cathedral Green, Wells, Somerset, BA5 2UE
General Enquiries: 01749 674483
Websiste: www.wellscathedral.org.uk

Connect Centre, the building at the corner of Portway and Chamberlain Street, remains open for the most vulnerable delivering high priority need support. Opening hours are changing, during this time, to 10am-3pm. Please call the office on 01749 677097 to speak to one of the team during these hours. For out of hours emergencies or to arrange a food donation drop-off please call 07930 818328. Visit their website here: Connect Centre

Mendip District Council Access Point at Wells Town Hall is closed until further notice. Tel 0300 303 8588

Wells & Mendip Museum is temporarily closed, in line with government advice. You can stay in touch by emailing admin@wellsmuseum.org.uk

Many organisations are still available out of office. Please find a list below of useful contacts:

Universal Credit: 0800 144 8 444
8am - 6pm, Mon - Fri

MDC Housing: 0300 303 8588 (option 4, option 4)

Shelter housing helpline: 0808 800 4444

ACAS Employment: 0300 123 1100

Somerset 24hr domestic abuse support line: 0800 69 49 999


Supporting Plastic-Free Wells: Following a resolution passed by Wells City Council in March 2018 we respectfully request that you do not bring any single-use plastic to council premises; i.e. any plastic cutlery, plates, cups, coffee cups, cling film, Styrofoam boxes or plastic confetti.  We are supporting a reduction in throw-away plastic to help the environment and to reduce this kind of waste and would appreciate your co-operation.

Draft Wells Neighbourhood Plan  (click here to view) 

Changing Places  Changing Places facility is available in Wells.
  Please click HERE for more information.

General Data Protection Regulation (GDPR)
To view the Wells City Council Privacy Notice please click here.  This has been written in accordance with the GDPR.


Wedding in Wells Town Hall


Wells Town Hall is a wonderful venue set in the heart of Somerset and is suitable for weddings and civil ceremonies.  It can host anything from a small intimate ceremony in the Mayor’s Parlour for up to 18 guests, to a large glamorous wedding reception for up to 180 guests.

Click here for more information.

Visit Wells Somerset





To visit our tourism website please click here:
Visit Wells Somerset

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